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Privacy Policy

Last updated March 16, 2026

Smart EV Guides (“we”, “our”, or “us”) is committed to protecting your privacy. This policy explains how our mobile application (“the App”) handles information. The App provides emergency response reference guides for electric vehicles and is designed to work offline-first, with optional online AI search.

Data we do not collect

The App does not collect, transmit, store, or share any personal or sensitive user data. Specifically, we do not access or collect any of the following:

Data category
Collected?
Personal info (name, email, address, phone, IDs)
No
Financial info (payment, purchase history)
No
Health, fitness, or biometric data
No
Location data (precise or approximate)
No
Messages, photos, videos, audio, files
No
Contacts & calendar events
No
App activity, search history, browsing history
No
Device identifiers (IMEI, ad ID, serial)
No
Diagnostics (crash logs, performance data)
No

Note: The optional feedback feature may include app version, device model, and OS version in an email draft, but only if you voluntarily choose to send it. No data is automatically collected or transmitted.

Health data disclaimer

The App provides informational reference guides about EV emergency response procedures (such as high-voltage safety and extrication). This is general reference material intended for first responders. The App does not:

The reference content displayed is static informational text and does not constitute Health Data as defined by Google Play's Data Safety policies.

Locally stored data

The App stores the following on your device only to provide core functionality:

This data never leaves your device and is not accessible to us or any third party.

Feedback feature

The App includes an optional feedback feature that opens your device's default email client. If you choose to send feedback, the draft may include basic diagnostic information (app version, device model, OS version) to help us troubleshoot. This is only shared if you voluntarily send the email. We do not automatically collect or transmit this data.

Data retention and deletion

Since we do not collect any data on our servers, there is no user data retained by us. For locally stored data on your device, you can delete it at any time by:

There is no account creation in this App, and therefore no account data to delete.

Network usage

The App requires an internet connection only to download additional vehicle guides not bundled with the initial install, and to use online AI search. These are direct file transfers and queries that do not involve user data being sent to our servers. No cookies, tokens, or tracking identifiers are transmitted.

Third-party services and SDKs

The App does not integrate any third-party analytics, advertising, tracking, or data collection SDKs, and does not share data with any third parties.

Children's privacy

The App does not collect any personal information from any user, including children under 13. The App complies with the Children's Online Privacy Protection Act (COPPA) and similar regulations.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the new policy at this URL and update the “Last updated” date above. Continued use of the App after changes constitutes acceptance of the updated policy.

Contact us

Questions about this policy or locally stored data? Reach us at:

support@smartevguides.com